Network Firm News

Wednesday, June 04, 2003

[OPINION] The Next Way for Law Firms to Spend Money -- Secure Instant Messaging
As if your law firm didn't have enough ways to spend money, here comes another one -- "secure" IM. Gotta have it? I [Ellis Mirsky] think not. Just one man's opinion. The marketplace will decide, as it has with other better ideas, like PC-based video conferencing -- a better idea that never reached its potential. Just because something is possible doesn't mean that it's necessary or even desirable. My guess is that law firms will not spend money on this, clients won't demand it, and law firms will be reluctant to be the first on their block to have it. Attorneys' lives are already too pressured. Do lawyers really need to have their clients busting in on them through their PCs demanding attention instanter? Email provides for sufficiently rapid responses. Lawyers have to draw the line somewhere on accessibility or productivity goes down the drain. I think Secure IM is over the line. I'd put this idea in the Computer Toilet category.

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